As hotel owners face rising operational costs and supply chain challenges, IHG Hotels & Resorts (IHG), is continuing efforts to modernize procurement through digital transformation and owner collaboration. This focus is explored in a feature article in the latest issue of the IHG Owners Association’s OWNER Magazine, titled “Buying Power.”

The article outlines how IHG is enhancing procurement through initiatives like IHG SYNC and the redesigned procurement.ihg.com website, aimed at helping to improve transparency, simplifying access to resources, and supporting informed purchasing decisions across the hotel lifecycle.

Topics and highlights include:

Digital Tools: IHG SYNC is designed to streamline procurement workflows and improve spend visibility.

Centralized Access: The new procurement website includes multilingual support and a Hotel Dashboard for SOPs, FAQs, and supply chain updates.

Cost Insights: The IHG Procurement Program offers pricing reviewed by IHG’s category management team and third-party auditors.

Regional Support: Programs have expanded in Canada, MLAC, and the UK & Ireland, with Germany expected to follow.

Owner Collaboration: Ongoing engagement with the IHG Owners Association Procurement Committee supports alignment with owner needs.

“We’re delighted to be recognized in OWNER Magazine. Through digital enablement and close collaboration with our owners, we are working toward a more transparent and efficient supply chain” said Sopan Shah, Senior Vice President and Chief Procurement Officer at IHG.

Find out more about the tools, insights, and support available to owners on the website.

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